If the boss is out running errands or visiting customers, which he does a lot, I am usually the one answering the phones. There's this one brief statement that many of the people who call say to me and it sort of ruffles my feathers. Now I realize they probably don't mean it this way but...
"Hi, is [your boss] there?"
"No, he's out running errands at the moment. Would you like me to leave a message for him?"
"Well, maybe you can help me..."
Kuj's brain interprets:
"Hi, is [your boss] there?"
"No, he's out running errands at the moment. Would you like me to leave a message for him?"
"Since whom I believe to be the competent person in your office is gone, is there any chance you can summon enough spark in that one brain cell to mop the drool from your chin and listen to me tell you the exact same thing on the phone as I typed in the email I just sent to you? Can you handle that, you knuckle-dragging chimp?"
Eh...Maybe I'm reading too much in to it...
It's really no more frustrating than having my mom and brother drive up to the speaker when I took orders at my first job at McDonald's, back in high school.
"Welcome to the worst job ever, can I take your order?"
"Yes, we'd like two chili cheese dogs and an apple pie, hold the hair."
"MOM!"
You can bet after 90 days at my second job, McD's dropped right off my resume, never to be seen again.
*****
Of course, as I'm typing this post, it occurs to me that if I simply replaced "Would you like me to leave a message for him?" with "Is there anything I can help you with?" that would probably eliminate this whole petty deal. Stupid logic.
Also, Chris was reading over my shoulder and wanted me to add that he's really the company Superman (with small hair<--he once complained about losing his hair, to which I answered, "You're not going bald, you just have...small hair...?").
Oh dear, Kuj. You're reading way too much into it. I would be more offended if when asked if I maybe I can help them they go straight to "No, you're obviously not smart enough to help me if you're just answering the phone." Those are the people you should be targeting. At least the other people are giving you a chanve to help. I'm just saying. You know, one phone answerer to another. :)
ReplyDeleteAnd in my opinion, I figure I'm just WAY to busy doing my other assigned duties to have to be bothered with "helping" the fool who isn't smart enough to just leave a message and exercise some patience.
ReplyDeletexo
And don't you ever get this one:
ReplyDeleteI answer "Mr. [my bosses] office".
Them: "Yeah, um, is this Mr. [your bosses] office?"
I want to say "listen after you dial" and hang up but I don't.
xo
They would immediately assume you could help them and might not even ask for (your boss) if you would sound like a man when you answer.
ReplyDeleteD: Help the shit out of them til you make THEM feel stupid. (my favorite)
ReplyDeleteMa: Still have that dreaded Penis Envy, huh?
Yes, I wish I had another appendage, especially one that could help me run my life.
ReplyDelete